OVERVIEW OF UNIFORM FRANCHISE OFFERINGS CIRCULAR (UFOC)
Franchisors in the process of drafting their first ever
franchise agreements and disclosure documents may choose between the
Uniform Franchise Offerings Circular (UFOC) format first adopted by
the predecessor to the North American Securities Administrators Association
(NASAA) or the format described in the FTC Franchise Rule. Although
familiarity with both formats is a good idea, most franchisors choose
the UFOC format because of its acceptance among state regulators. As
noted above, the UFOC format satisfies FTC requirements. A significant
difference between the two formats, especially for startup franchisors,
is the requirement for audited financial statements. The UFOC format
requires that audited financial statements be included with the offering
circular. The FTC Franchise Rule format does not require audited financials.
Startup franchisors often do not have audited financials and wish to
avoid the expense of having them created. Some state regulators may
accept a UFOC format disclosure without audited financials from a startup
franchisor, but the technical requirements of the UFOC format provide
no such dispensation for startups. A new franchisor, therefore, may
choose to use the FTC Franchise Rule format. Note, however, that this
may prevent the disclosure from being accepted in certain registration
states. Whatever the reasons, the vast bulk of franchisors today are
using the UFOC format.
The UFOC format requires that franchisor to provide
information pursuant to detailed guidelines organized in twenty-three
parts. Briefly that information appears in the items or sections listed
below which make up a UFOC:
Item 1. The Franchisor,
Its Predecessors and Affiliates
Item 2. Business Experience
Item 3. Litigation
Item 4. Bankruptcy
Item 5. Initial Franchise Fee
Item 6. Other Fees
Item 7. Initial Investment
Item 8. Restrictions on Sources of Products and Services
Item 9. Franchisee's Obligations
Item 10. Financing
Item 11. Franchisor's Obligations
Item 12. Territory
Item 13. Trademarks
Item 14. Patents, Copyrights, and Proprietary Information
Item 15. Obligation to Participate in the Actual Operation of the
Franchise
Item 16. Restrictions on What the Franchise May Sell
Item 17. Renewal, Termination, Transfer and Dispute Resolution
Item 18. Public Figures
Item 19. Earnings Claims
Item 20. List of Outlets
Item 21. Financial Statements
Item 22. Contracts
Item 23. Receipt
As you can see,
the UFOC contains an enormous amount of information about the franchisor's
offering. Some would argue that the regulations originally conceived
to protect prospective franchisees by requiring full disclosure have
actually placed a very strong tool in the hand of the franchisor. When
a franchisee and franchisor end up in a dispute the very detailed disclosures
made by the franchisor in the UFOC often provide an excellent defense
against the franchisee's claims that he was misled. The franchisor can
go to court against its disgruntled franchisee with a signed receipt
showing that the franchisee received a more comprehensive disclosure
than a small business buyer might typically be able to access in even
a comprehensive due diligence inquiry. The bias of many franchisors
-- and of course of their lawyers -- is for over disclosure. Prudent
franchisors include all of the "bad news" that might conceivably
be required by the regulations and guidelines. Out of an excess of caution,
franchisors tend to state their disclosures in a very conservative fashion.
Sales representatives then have to answer difficult questions posed
by prospective franchisees, but the result tends to be a fair and open
exchange of information.
Franchisors are
well advised to think of the UFOC not as a sales tool but as a risk
management tool. When a franchisor takes the approach that it only wants
to do business with prospective franchisees who are fully informed,
the credibility gained through openness becomes an excellent selling
point.
Prospective franchisees
are well advised to study the UFOC very carefully. Catalog the disclosures
that are confusing, that seem troubling or that describe contract terms
that are onerous. Discuss these issues with current and former franchisees
in the system. They can be found in Item 20 of the UFOC. Discuss these
issues with counsel experienced in franchise matters. The UFOC is not
a complete guide to due diligence for a prospective franchisee, but
it is an enormously useful tool in that process. Sometimes the size
of the document itself is daunting, but it is a mistake to allow this
wealth of information to go uninvestigated.
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